Automated Quotation System for a UK B2B Services Business
The Challenge
The client’s quotation process was manual, slow, and error prone. Sales teams were creating quotes using Word or PDF documents, which not only delayed deal cycles but also made it difficult to maintain accuracy and consistency across quotes.
Without automation or a centralised system, the business faced several challenges:
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Inefficient workflows, with each quote built from scratch.
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Inconsistent pricing and formatting, leading to confusion and errors.
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Limited visibility, as quotes weren’t tracked centrally.
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Difficulty customising products and pricing, especially for complex deals.
The client needed an automated, data driven quoting solution inside HubSpot to accelerate deal turnaround, reduce manual work and improve the customer experience.

Approach
I designed and implemented a fully automated quotation framework integrated directly with HubSpot and PandaDocs - creating a streamlined, consistent quoting process that reduced admin time and improved accuracy.
1. Data Preparation & Cleanup
I began by restructuring and cleaning the client’s product and SKU data, ensuring all product information was complete, consistent, and ready for HubSpot import.
2. Product Import & Setup
All products and SKUs were imported into HubSpot’s product library, creating a single source of truth for pricing and product data across the organisation.
3. HubSpot > PandaDoc Integration
I configured a seamless integration between HubSpot and PandaDoc, enabling deal and contact data to automatically sync with quote templates.
4. Smart Template Design
I built PandaDoc templates that dynamically pulled product selections, deal details, and customer information directly from HubSpot, eliminating the need for manual input.
5. In-HubSpot Customisation
I enabled custom pricing adjustments, discounts, and SKU selections to be managed directly within HubSpot deals before generating the final quote.
6. Automated Quote Generation
With automation in place, sales reps could now generate fully formatted, client ready quotes in seconds, directly from HubSpot with a single click.
7. Team Training
I delivered hands on training sessions for the sales and customer success teams, ensuring they could manage the new process confidently and independently.
Solution in Action
The result was a fully integrated quotation workflow between HubSpot and PandaDoc.
Sales teams could now:
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Select products, apply discounts, and generate quotes instantly.
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Track quote status and approvals in HubSpot.
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Deliver professional, branded quotes to clients in minutes, not hours.
The entire process became faster, more accurate and fully visible to management, allowing better oversight of deal progression and quote performance.

The Results
The impact was immediate and measurable:
- 70% faster quote creation through automation and data driven templates.
- 100% elimination of manual copy & paste between HubSpot and PandaDoc.
- Shorter deal cycles and improved customer experience through faster turnaround.
- Full visibility into quotes and deal data, improving forecasting accuracy.
Project Snippets
Conclusion
This project demonstrates how HubSpot automation and smart integration with PandaDoc can transform a manual, error prone quotation process into a fast, scalable, and professional system.
By centralising product data, streamlining workflows, and removing manual steps, the business achieved faster quoting, higher accuracy, and a smoother client experience, all within a single, unified platform.
If your sales process still relies on manual quoting or disconnected tools, we can help you build an automated quoting solution in HubSpot that accelerates deals and improves efficiency.