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Privacy Policy

At Growffly Ltd, your trust is central to how we work. Growffly Ltd is a UK based HubSpot consultancy founded by Ryan Clark. We help businesses unlock the full potential of HubSpot through implementation, migration, training, audits and ongoing support.

To deliver our services effectively, we need to collect and use certain information about you and your business. This Privacy Policy explains what information we collect, how we use it, how it’s protected, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

For the purposes of the UK GDPR and the Data Protection Act 2018, Growffly Ltd is the data controller.

The Information We Collect

Most of the information we collect is provided directly by you when you:

  • Get in touch via our website or email

  • Book a consultation

  • Engage us for services

  • Sign up for updates or marketing communications

This may include your name, contact details, company information, and any other details relevant to the services we provide.

When you visit our website, certain information is collected automatically through cookies and analytics tools (including HubSpot), such as pages visited and how you interact with the site.

When delivering services, we may also process business or customer data that you ask us to configure, migrate, analyse or manage within HubSpot.

How We Use Your Information

We only use your information where it is necessary and appropriate. This includes:

  • Delivering the HubSpot services you have engaged us for

  • Communicating with you about projects, support or updates

  • Improving our website and services through analytics

  • Maintaining internal records for legal, regulatory and contractual purposes

Client information is securely stored in HubSpot CRM, which we use as our primary system for managing client data.

Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases to process personal data:

  • Contractual necessity - to deliver the services you have engaged us for

  • Consent - for example, when you opt in to receive marketing communications

  • Legitimate interests - such as improving our services, maintaining business records, and ensuring platform security

Sharing and Storage of Data

We do not sell your personal data.

We only share information where it is necessary to deliver our services, which may include:

  • HubSpot, Inc., which provides our CRM and marketing platform

  • Approved third-party tools that integrate with HubSpot where required for a project

  • Legal or regulatory authorities where disclosure is required by law

HubSpot’s servers are primarily based in the United States. Where data is transferred outside the UK, appropriate safeguards are in place, including Standard Contractual Clauses (SCCs), to ensure UK GDPR protection standards are maintained.

Cookies and Tracking

Our website uses cookies to understand how visitors use the site and to help us improve functionality and performance. HubSpot also uses cookies to track page visits, form submissions and interactions.

You can manage or disable cookies through your browser settings. Where required, you will be asked to provide consent before non-essential cookies are used.

Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to:

  • Request a copy of the personal data we hold about you

  • Ask for inaccurate or incomplete data to be corrected

  • Request deletion or restriction of your data in certain circumstances

  • Withdraw consent at any time (where processing is based on consent)

  • Request data portability to another provider

To exercise any of these rights, please contact us at hello@growffly.com.

Unsubscribing from Communications

If you no longer wish to receive marketing or update emails from us, you can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly at hello@growffly.com.

How Long We Keep Your Data

We retain personal data only for as long as necessary to:

  • Deliver our services

  • Meet legal or regulatory obligations

  • Resolve disputes or enforce agreements

When data is no longer required, it is securely deleted or anonymised.

Keeping Your Data Safe

We take data security seriously. Information stored in HubSpot is protected using encryption, access controls and secure data centres.

While no system can be guaranteed to be completely risk-free, we work only with providers that meet recognised security and compliance standards to minimise risk.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last updated” date above. If changes are significant, we will take reasonable steps to notify you.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 hello@growffly.com
🏢 Growffly Ltd
👤 Director: Ryan Clark
📍 United Kingdom
🧾 Company Number: 16909496