Privacy Policy
Growffly Privacy Policy
At Growffly, your trust is at the heart of what we do. As a UK based HubSpot consultancy, we help businesses unlock the full potential of HubSpot - from implementation and migration to training, audits, and ongoing support. To do this well, we sometimes need to collect and use information about you and your business.
This Privacy Policy explains how we handle that information, how we keep it safe, and what rights you have under the UK GDPR and the Data Protection Act 2018.
The Information We Collect
Most of the information we gather comes directly from you when you reach out to us - whether that’s booking a consultation, signing up for updates or working with us on a project. This might include your name, contact details, and business information relevant to the services we provide.
When you visit our website, some information is collected automatically through cookies and HubSpot analytics, such as which pages you viewed and how you interacted with them. And when we’re delivering services, we may process business or customer data that you ask us to configure, migrate, or manage within HubSpot.
How We Use Your Information
We only use your data for purposes that are necessary and legitimate. That includes:
- Delivering the HubSpot consultancy services you’ve asked us to provide.
- Communicating with you about projects, updates, or support.
- Improving our website and services using analytics.
- Keeping records to meet our legal and contractual obligations.
All of your information is securely stored in HubSpot CRM, which we use as our main platform for managing client data.
Legal Grounds for Processing
Under UK law, we rely on a few different grounds for processing your information:
- Contractual necessity – so we can provide the services you’ve engaged us for.
- Consent – for example, when you sign up to receive our marketing updates.
- Legitimate interests – such as improving our services and maintaining secure systems.
Sharing and Storage of Data
We never sell your information. The only time we share it is when it’s essential for delivering our services. This may include:
- HubSpot, Inc., which securely hosts our CRM and marketing platform.
- Approved third-party tools that integrate with HubSpot, where needed for a project.
- Legal or regulatory bodies, if required by law.
Because HubSpot’s servers are based in the United States, your data may be transferred outside the UK. In those cases, HubSpot applies strong safeguards such as Standard Contractual Clauses (SCCs) to keep your information protected to UK GDPR standards.
Cookies and Tracking
Like most websites, we use cookies to understand how visitors use our site and to make improvements. HubSpot also places cookies to track things like page visits and form submissions. You can control or disable cookies through your browser settings, and in some cases you’ll be asked to provide consent before they’re used.
Your Rights
As someone whose data we may process, you have clear rights under the UK GDPR. You can:
- Ask for a copy of the personal data we hold about you.
- Request corrections if anything is inaccurate.
- Ask us to delete your data, or restrict how we use it.
- Withdraw your consent at any time, where consent was given.
- Request that we transfer your data to another provider.
If you’d like to exercise any of these rights, just email us at hello@growffly.com
How Long We Keep Your Data
We only keep your information for as long as it’s needed, whether that’s to provide you with services, meet our legal obligations, or resolve disputes. Once it’s no longer needed, we securely delete or anonymise it.
Keeping Your Data Safe
We take the security of your data seriously. Data stored in HubSpot is encrypted, protected by strict access controls, and hosted in secure data centres. While no system is completely immune to risks, we work with providers who meet internationally recognised security standards to minimise them.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll change the “Last updated” date at the top. If the changes are significant, we’ll let you know directly.
Contact Us
If you have any questions about this policy, or about how we handle your data, please get in touch: